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115 - Hype Versus Reality: Using VR to Develop Soft Skills

March 31, 2020
The Rosen Centre
Virtual Reality

Does the premise of using immersive virtual reality (VR) sound great in theory but feel impractical in execution? More importantly, do you wonder whether VR is more or less effective at developing your employees' soft skills than other learning modalities? Could VR in L&D just be shiny object syndrome—the adoption of tools that seem like a good idea in theory but once implemented are often found to be a mismatch for the problem they originally were developed to solve? These questions and more are why PwC's L&D and Emerging Tech Lab conducted a large-scale study to explore the effectiveness of VR as a delivery method for soft skills.

In this interactive session, we’ll start with the end product and weave our way backwards through critical milestones for creating diversity and inclusive leadership training within immersive VR. You'll work in multiple "workstreams" to identify and troubleshoot some of the design, development, operational, and measurement challenges of implementing VR. Along the way, we’ll share our journey and lessons learned, and our study findings. Through this session, you’ll gain insights into the tools, resources, and processes required to create a scalable VR experience. You'll also take away talking points on the efficacy of VR for soft skills training, including how learners experience and perceive VR as compared to other learning modalities. When you leave the session, you’ll have a working blueprint for integrating VR into your own organization.

In this session, you will learn:

  • What the efficacy of VR is as a delivery method for soft skills
  • How to solve a training problem using VR
  • How to scale delivery of a VR training experience
  • How to identify first steps to implement this in your own organization      

Audience:

Designers, developers, managers, senior leaders

Technology discussed:

Oculus Quest

Speakers
Jill Kirtland, L&D Innovation Manager - PwC
Mary Lefaiver, Manager, Digital Design and Development - PwC

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Who Should Attend?

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